Privacy Policy
Your privacy is important to CLUB DIÁLISIS VACACIONAL SL ("We"). Protecting your privacy in the processing of your Personal Data is an important concern to which we pay particular attention during our business processes.
This Privacy Policy describes the personal data we collect about you on the website or application ("Site") from which you access this policy about how we use and disclose that personal data; how we protect it; and the choices you can make regarding this. We recommend that you review our Privacy Policy and click on the available links if you would like additional information on a particular topic.
Information gathering
"Personal Data" is data that identifies you as an individual or relates to an identifiable individual. We collect personal data in a variety of ways, including through registrations, applications, surveys, contact forms, in connection with your inquiries, and automatically when you browse our site.
We may request basic personal data when you use a site. Personal data that we may request may include name, preferred language, contact details (such as postal address, telephone numbers, email address), interests, specialty information, and affiliation for healthcare professionals.
We may combine the Personal Data you submit with other information we have collected from you, whether online or offline. We may also combine it with information we receive about you from the following other sources, such as publicly accessible databases, social media platforms, and other third parties.
You will be informed which personal data is required and which personal data is optional. When you are asked to provide personal data, you can refuse it. But if you choose not to provide data that is necessary for us to provide the requested services, we may not be able to provide those services to you.
If you submit Personal Data to us relating to another person, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
sensitive personal data
Unless we specifically request or invite you, we ask that you not send us, and do not disclose, any sensitive personal data as defined by applicable law (for example, Social Security numbers, credit card numbers, passport numbers , information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal record or union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) in the Site or through it or otherwise.
use by minors
The Site is not directed to persons under the age of 16, and we request that these persons do not provide Personal Data through the Site. If your child has submitted personal data and you wish to request that such personal data be deleted, please contact us as explained below under Contact Us.
Passive Information Collection and Use
Passive information collection (that is, collecting information without the visitor actively providing it) generally occurs while a visitor is browsing the Site.
Cookies are a standard feature of websites that allow us to store small amounts of data on your computer about your visit to our Site. Cookies help us to know which areas of the Site are useful and which areas need improvement.
A "cookie" is a piece of information that a website sends to your web browser that helps the site remember information about you and your preferences.
"Session" cookies are temporary pieces of information that are used to improve navigation, prevent visitors from providing inappropriate information (the site "remembers" previous entries of age or country of origin that were outside the specified parameters and blocks the subsequent changes), and collect aggregate statistical information on the site. They are deleted once you exit your web browser or turn off your computer.
"Persistent" cookies are more permanent pieces of information that are placed on your computer's hard drive and remain there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you've previously provided (such as passwords), helping to determine which areas of the website visitors find most valuable, and customizing the website based on your preferences. keep going. Persistent cookies placed by this site on your computer may contain personal data, but only if you have registered or otherwise consented to the retention of the personal data you have provided on the site. Otherwise, our site server only knows that a visitor not identified with your cookie has returned to the site.
You can choose to block the use of cookies through your browser. If you do not want to accept cookies, you can set your browser to automatically deny the storage of cookies or report each time a site requests that a cookie be stored. Via the browser, previously stored cookies can also be deleted. Consult the browser's help pages for more information.
See http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. However, if you choose not to accept cookies, you may limit the features available on our websites.
We and our service providers may also automatically collect and use information in the following ways:
Through your browser: Most browsers collect certain information, such as your Media Access Control (MAC) address, type of computer (Windows or Mac), screen resolution, operating system name and version, and type and Internet browser version. We may collect similar information, such as your device type and identifier, if you access the Site through a mobile device. We use this information to ensure that the Site functions properly.
IP Address: Your IP address is automatically identified and recorded in our server log files each time a user visits the Site, along with the time of visit and the pages viewed. We use partially masked IP addresses for purposes such as estimating site usage levels, diagnosing server problems, and administering the site. We may also derive your approximate location from your partially masked IP address (double-byte anonymity).
Device Information: We may collect device information (device type, operating system, screen resolution, language, country you are located in, and type of web browser) that you used during your visit.
How we use your personal data
We use and disclose the Personal Data you provide to us as described at the time of collection and, in particular, to:
Provide site functionality and fulfill your requests where we have a contractual relationship or legitimate interest. This includes:
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To provide you with customer service.
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To respond to your inquiries and fulfill your requests and complete your transactions.
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To send you administrative information, such as changes to our terms, conditions, and policies, as well as marketing communications that we think may be of interest to you.
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To facilitate social sharing functionality.
Provide personalized services when we have your consent or a legitimate interest in providing you with information of interest to you. This includes:
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To better understand you and personalize our interactions with you.
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Analyze or predict the preferences of our users to identify aggregate trend reports on how our Sites are used.
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To analyze or predict your preferences in order to improve our interactions with you, i.e. to deliver content, products and offers (via our Site, emails or digital tools) that we believe will be relevant to your interests professionals.
Interact with you as a HCP when we have a contractual relationship or legitimate interest. This includes:
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To verify your eligibility to access certain products, services, and data that may be provided only to certain licensed HCPs.
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To interact with you based on your professional experience and opinion by digital or other means.
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To involve you in healthcare professional programs/panels.
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To involve you in the context of surveys related to our products or services or those of an affiliate or commercial partner of Club Hemodiálisis Canarias.
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To collaborate with you on medical events, publications or advisory meetings.
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To obtain your feedback on products and services promoted by us or a Fresenius Medicare Affiliate or business partner for development and improvement purposes.
Allow you to participate in special programs, activities, events or promotions as part of our contractual relationship with you or where we have a legitimate interest.
Operate our business to comply with our legal obligations and fulfill our legitimate interests in maintaining our business. This includes:
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Perform data analysis and audits.
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Identify usage trends in the use of our Sites and analyze the effectiveness of our communications.
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To detect, prevent, investigate fraud and include (cyber) security monitoring and prevention.
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Develop, improve, improve or modify our products and services.
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To validate your ability to access or use certain products or services.
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To better understand how our products and services impact you and those you care for.
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To track and respond to concerns, including participating in regulatory monitoring and reporting obligations related to adverse events, product complaints, and patient safety.
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To operate and expand our business activities.
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How we disclose your personal data
We also disclose information collected through the Site:
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To other members of Club Diálisis Vacacional S.L. for the purposes described in this Privacy Policy or based on your request (for example, through our contact form). To our third-party partners with whom we cooperate with with respect to particular products or services;
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To our third-party service providers to provide services such as website/application hosting and moderation, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services and direct mail, auditing and other services; and
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As permitted by applicable law, to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any part of our business, assets, or stock (including in connection with any bankruptcy or Similar).
In addition, we may use and disclose your information when we believe it is necessary or appropriate:
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To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others;
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To comply with applicable law and our regulatory monitoring and reporting obligations (which may include laws outside of your country of residence), to respond to requests from public and government authorities (which may include authorities outside of your country of residence). residence), to cooperate with the police or for other legal reasons;
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To enforce our terms and conditions.
We may also use and disclose your information in other ways, after obtaining your consent to do so.
Additionally, where permitted by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographic location), we will treat the combined information as Personal Data as long as it is combined.
Elections and access
Your choices regarding our use and disclosure of your Personal Data for marketing purposes.
If you have signed up to receive a newsletter or other marketing material/information and no longer wish to receive marketing communications from us, please contact info@cdvdialysis.es . We will try to comply with your request(s) as soon as reasonably possible.
Your choices regarding our sharing of your Personal Data with affiliates or third party partners
If you would prefer that we not share your Personal Data in the future with our affiliates and/or third party partners for their marketing purposes, you may opt out of this sharing by contacting us at i nfo@cdvdialysis.es
How you can access, change or delete your personal data
If you wish to review, correct, update, restrict or delete your Personal Data, or if you wish to request to receive an electronic copy of your Personal Data for the purpose of transmitting it to another company (to the extent these rights are provided by applicable law) , contact info@cdvdialysis.es . We will respond to your request as soon as reasonably possible and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and a date for our response will be provided.
Cross-border transfer
Your Personal Data may be stored and processed in any country where we have facilities or service providers, and by using our Site or giving us your consent (where required by law), your Personal Data may be transferred to countries outside of your country of residence, including to countries outside the European Economic Area (EEA), which may provide different data protection rules than your country.
The European Commission recognizes that some EEA countries provide an adequate level of data protection in accordance with EEA standards (the full list of these countries is available "here" ) For transfers from the EEA to countries that the European Commission does not consider suitable, we are committed to ensuring that appropriate measures are applied, including ensuring that the recipient is subject to the EU Standard Contractual Clauses, the EU-Privacy Shield Certification USA an EU-approved code of conduct or certification to protect your Personal Data. You may obtain a copy of these measures by contacting us in accordance with the "Contact Us" section below.
Security
We take appropriate measures to protect Personal Data that are consistent with applicable data security and privacy laws and regulations, including requiring service providers to use appropriate measures to protect the confidentiality and security of Personal Data.
retention period
We retain your Personal Data for as long as necessary or permitted in light of the purposes for which it was obtained and applicable legal requirements. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Site to you; (ii) if there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in connection with applicable statutes of limitations, litigation, or regulatory investigations).
Third Party Sites and Services
This Privacy Policy does not address, and we are not responsible for, the data collection, use, disclosure, or security or other practices of any third party, including any third party operating a service to which the Site links, and the use of cookies which in turn may be stored on your computer's hard drive. The inclusion of a link within the Site does not imply our endorsement of the linked service and access to external links is at your own risk and we cannot be held responsible for any damages or implications caused by visiting any of the external links mentioned. We recommend that you read the privacy policy of each website you visit.
Downloads and media files
All documents, files or downloadable media available on the Site are provided at your own risk. While every care has been taken to ensure only genuine downloads are available, it is recommended that you verify their authenticity using third-party anti-virus software or similar applications. We do not accept any responsibility for third party downloads and downloads provided by external third party websites and advise you to verify their authenticity using third party antivirus software or similar applications.
Contact Us
If you have questions, comments, requests or concerns regarding this Privacy Policy or the information practices of this Site, or if you would like to opt out of future communications, please contact us as follows:
Holiday Dialysis Club SL
Franxia Avenue 11-13
35100 Playa del Ingles, Gran Canaria
Spain
You can also contact our data protection officer in case of any questions using the following email:
Alternatively, send us a message using the contact form on this website
File a complaint with a regulator
You can lodge a complaint with a competent supervisory authority for your country or region. Click "here" for contact information for those authorities.
Updates to this Privacy Policy
We may change this Privacy Policy. Any changes to this Privacy Policy will be effective when we post the revised Privacy Policy on the Site. We recommend that you periodically review the Privacy Policy when you visit the Site. This policy was last updated on February 2, 2022.
